The Rise of Digital Banking

The digital banking market in Hong Kong is experiencing rapid growth with the accelerated digitisation of financial services. According to HKMA's 2023 Report^{^}, there has been a significant increase in the adoption and acceptance of digital banks. Among digital banks, the number of virtual bank users alone grew by 20% in 2023, indicating a strong market demand for digital banking services^#.

Our Achievements

In just four years since our establishment, we have consistently outperformed our peers in terms of customer base and deposits, becoming Hong Kong’s No.1 Digital Bank^*. Through our proprietary systems and technologies such as AI, we have transformed the traditional banking business model, improved operational efficiency, and continuously led the transformation of digital finance.

Global Recognition

Our efforts have recently received recognition from different international media outlets:

• First Hong Kong bank to receive the "Rising Star" accolade in the globally renowned "Awards for Excellence" by Euromoney, one of the world’s esteemed accolades in the financial industry. ZA Bank is the only Hong Kong corporate to receive "Rising Star", while it is presented in only four countries or regions out of more than 25.
  
  
• Consecutively awarded the "Virtual Bank of the Year - Retail Banking" title in the respected "Triple A Digital Awards" by The Asset, demonstrating excellence in the digital banking sector.
  
  
• Recognised with the "SME Digital Innovation of the Year - Hong Kong" Award by Asian Banking & Finance for the Bank’s e-onboarding account opening service and support for digitising banking products and services for SMEs.
  

Future Outlook

We will continue to focus on technological innovation, driving the development of digital financial services, and providing users with more competitive and innovative financial solutions. Digital banks will play an increasingly important role in the global financial market, and we are committed to leading this transformation as "Your Future Bank for Now".

 Remarks:

^* As the first digital bank (also known as "virtual bank") to launch in Hong Kong, ZA Bank had the highest number of users and customer deposits among the city's eight digital banks by the end of 2023. (Source: Annual reports of 8 digital banks.)

^{^} Hong Kong Monetary Authority (HKMA) report, 2023. ↩

^# Source: SCMP